Employment

Opportunities

What We Can Do for You

 

Prime Tech LLC is a virtual employee-based team supporting global fortune 500 companies in the insurance, travel & leisure, sport and telecommuting industries, just to name a few. Prime Tech believes that great customer experiences are powered by people who love what they do and where they work. Our culture is one that invests in the growth and development of our human capital – you.

NOw Hiring

Technical Support
Representatives

Job Description and Responsibilities:

  • Professional and articulate voice.
  • Excellent verbal and listening skills
  • Home office that is noise & distraction free
  • Excels working in a fast paced environment with evolving business needs
  • Prefers working in virtual self-management/self- motivated environment
  • Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support


Technical Support Representative

Requirements

  • Basic computer knowledge
  • Excellent communication skills
  • Accountability and Coach-ability
  • Pass a criminal background check
  • High School Diploma or equivalent
  • Outgoing, fun & energetic with an upbeat personality

Hardware and Software

Requirements

  • POTS Line
  • USB Headset
  • Operation system – Windows 7, Windows 8, and Windows 10
  • A separate computer monitor (19” or larger) with 1280×1024 minimum resolution
  • All peripherals must be wired (Wireless Keyboard, Mouse, or Headset are NOT allowed)
  • Internet speed – download speed 5 MB; upload speed 3 MB DSL, Cable, or Fiber required – WiFi, WiMax, Satellite, dial-up, and/or Hotspots are NOT compatible
  • Desktop or Laptop 4GB of Ram, Dual Core 2 GHz, Free Hardware Space 20GB. (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)

Hiring and Onboarding

Process

  • Submit Application

Get started with the hiring process by filling out your employment application below.

  • Interview

Schedule a one on one interview with a talent recruiter if invited.

  • Create Profile

Create an online profile in a virtual portal provided by our clients’.

  • Complete Assessment

Complete an online placement test to get started on your next client project.

  • Training

During this step, you will learn how to perform your role systematically and efficiently.

Do You Have Any Questions? Read Our FAQs and Feel Free to Ask.

  • Columbia, South Carolina
  • Support@MyPrimeTech.com
  • (803) 392 - 3755

The starting wage is $10.00 – $13.00 per hour.

Alabama, Delaware, Florida, Georgia Idaho, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nevada, New Jersey, New Mexico, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia and Wisconsin

No remote work experience necessary, we will train everything you need to know to be successful.